We want you to be happy with your order. If there’s a problem, please contact us first and we’ll explain the next steps. Returns should not be sent back without prior approval.

Most items are made to order. Please allow around 2 working days for production before your order is shipped. Once dispatched, you’ll receive confirmation and tracking where available. Delivery times depend on your location.

We work with selected production partners in different regions to help provide reliable quality and efficient fulfilment. Orders may be produced in the US, UK or Europe, depending on the product and delivery destination.

Shipping costs are calculated based on your location and the items in your order. You’ll see the full delivery charge at checkout before you pay.